Virtual switchboard is an advanced communication model that enables telephone calls to be made over the internet using VoIP (Voice over Internet Protocol) technology. It is a software that you can manage your calls from anywhere and from any device, especially computers, landlines and mobile phones. You can easily manage your company calls and call centre calls from a single point with the IP telephone switchboard, which is created by taking into account all the needs of the users, hosted in the cloud environment and has a high level of security.
With a highly reliable IP telephone switchboard service that Codit offers in accordance with the needs of the customer, you can connect to your switchboard from all locations where you have an internet connection and make all your calls.
Codit Technology provides a fully customized Virtual Switchboard service for all companies.
With the switchboard service that works with internet connection, being in the office to answer calls becomes non-mandatory. Wherever you are in the World, answering your company phones has never been this easy with the virtual switchboard.
With the corporate voice service offered by the virtual switchboard service, you can save up to 80% of your company calls and have quality service at affordable prices.
You do not need to make any commitment to use the virtual switchboard service. You can freely use Codit's virtual switchboard service without commitment and terminate the service at any time.
If your business has more than one branch, a central switchboard structure is established and all calls are made through a single switchboard, thus you can save money as well as easily managing the process.
The installation of the virtual switchboard system offered by Codit is very fast. After your order, our experts will install the switchboard and deliver you the information within the day.
Is the number of employees and departments of your company increasing and your existing virtual switchboard service becomes insufficient? You can expand your service very easily and continue to use it with Codit switchboard services.
You can create a professional welcome announcement for your customers who want to reach your company and easily connect the caller to the department they wish to reach with the routing service.
You can record all your calls through your virtual switchboard, these recordings can be accessed at any time for staff training and supervision or for the detection of customer complaints.
Thanks to the detailed reporting provided by Codit One virtual switchboard service, you can see the number of received and sent calls, talk times and monitor employee performance.
If all the phones in the switchboard are in an active call, you can queue new calls thanks to the call queue feature of the virtual switchboard service and prevent the calls from being dropped.
Below, you can find all the features of the virtual switchboard service.
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